Livestreaming for fun and profit

In late March, I presented to about 150 attendees of the HighEdWeb New England conference at Mt. Holyoke College. My topic: how to plan and run an effective livestream fundraising event. This is something we’ve had a chance to do at Bates for the last two years, and it’s been very successful for us. It […]

“The spoon had a poor shape”

I was very sorry to learn that legendary font designer Adrian Frutiger passed away on September 10. After a somewhat painstaking process of research and testing, last month we finally switched to his “Neue Frutiger” as our sans serif font on bates.edu. The response has been very positive, and I love seeing it there every […]

In Defense of the Desktop Hamburger

We’ve all seen it by now: the ubiquitous three-lined icon known as “the hamburger” (or, to a jocular few, “Mr. Liney“). Increasingly, we are all coming to know what it means, too: click for menu. Usability studies continue to show that the hamburger image has still not crossed the familiarity tipping point, however. So gurus […]

Usability Week NYC

At LaGuardia about to fly home from a day-long session on university websites from the Neilsen Norman Group in NYC. I have to say, there is no happier line in any airport anywhere than the one of folks getting ready to head to Portland, Maine. The conference was excellent. There is just no substitute for […]